Shipping & Returns

Shipping

We prepare orders carefully so artificial flowers, orchid stems, bouquets, and arrangements arrive in good condition. Shipping times can vary by destination, product availability, and carrier processing.

Order processing

After your order is placed, we review the item details and prepare the package for shipment. If we need to confirm an option or delivery detail, we may contact you by email.

Returns

If an item arrives damaged or does not match the product listing, contact us with your order number and photos so we can review the issue. We recommend keeping the original packaging until the issue is resolved.

Before you order

Please review product photos, variant names, size details, and color options before checkout. Artificial flowers may need gentle reshaping after shipping.